In our constant endeavor to provide exceptional service to our applicants, BLS provides Gold Premium Lounge service, The service includes the below facilities:

• Stylish surroundings with refreshments ensuring comfort while submitting your Italy Visa Application.
• Take advantage of exclusive services which include beverages and snacks, personal assistance, and internet access
• Personalized service from dedicated staff.
• Photocopying service for your documents.
• Photograph taken in the VAC for the application form
• Form filling for the Schengen application at the VAC and through BLS call center.
• SMS alert on the status of your application.
• Automatic callback service – to be able to be informed about decisions relating to your request.
• Personal belongings storage area service
• Travel medical insurance - included (valid for 7 days from the date of departure).
• Courier Service for those applicants who wish to receive their passport at their preferred address

Important note: Using the Gold Premium lounge service doesn’t guarantee the right to grant the visa or process the visa faster, Issuance of Visa to Italy is the sole decision of Embassy of Italy in Abu Dhabi.

Premium Lounge - maximum comfort and convenience to submit your visa application.

• Automatic callback service – to be able to be informed about decisions relating to your request.
• Assistance service for checking your request and documents - peace of mind knowing you have all the required supporting documents
• Guided and assisted completion of the application form in the VAC
• SMS Application Status Tracking
• Photocopies of all necessary documents at the VAC, where requested by the user
• Photograph taken in the VAC for the application form
• Take advantage of exclusive services which include beverages and snacks, personal assistance, and internet access

The Bronze Premium Lounge is a separate lounge that provides a tailor-made experience intended for those who enjoy additional service with an elite twist. It include:

• Dedicated personalized service;
• Preliminary check of documents.
• Take advantage of exclusive services which include beverages and snacks, personal assistance, and internet access

Maximum comfort and convenience to submit your visa application.

Checking your request and documents

Automatic callback service - so you can be informed about decisions relating to your request.

Take advantage of exclusive services which include beverages and snacks, personal assistance, and internet access

BLS is pleased to offer Door Step Services to our applicants as a convenient, time-saving and relaxed way of submitting their Visa Applications from the comfort of your home or office as per convenience.

A team of BLS professionals will go to the place chosen by the applicant to collect the biometric data and the visa application

Applicants / Groups may schedule an appointment and your visa application forms, documents can be scanned and sent to BLS for check then biometric data and the entire file will be collected at the place of your choice by our Door Step Services Officers.

Applicants can receive a personal assistance service like the comfort of their home. The personal assistant will help verify and collect all the documents from the applicant’s and assist them safely in the VAC where they will be checked and processed.

This service specifically involves –

Documents Checking: Peace of mind that you have all the supporting documents required

Follow-up: Check the progress of your application

Automatic callback service - so you can be informed about decisions relating to your request

Personalized service from dedicated staff.

Photocopying service for your documents.

Photograph taken in the VAC for the application form

Applicant can book an appointment in Abu Dhabi center for outside our working hours.

The proposed time for this service is as follows: Monday to Friday 3pm to 5pm

Flexibility to arrive at the center any time during submission time.

Applicants who purchase a flexible appointment can also access the VAC during Prime time. This will have the additional cost of Prime time services.